Dr. Nicolaas van As, Family Practice

T: 519 813 9196
F: 519 491 5272  

The Office of Dr van As

Christmas HOURS 

To allow our staff to enjoy the holiday season with their families, The office will be closed 

Dec 16  2024 to Jan 6, 2025 

During this time, Script renewal will be done in the same 5 - 7 business day manner. Please plan accordingly. 

If you are experiencing an emergency, Please go to your nearest E.R. or dial 911
If you are Experiencing an acute issue, please utilize our Access to Care Clinic, located at 481 London Rd. Sarnia

Phones are answered

9:00am-12:30 pm

and

1:30pm - 330pm

The Phone lines are the busiest part of our office. We are answering them to the best of our abilities and we ask for your patience when calling. If we don't answer, please try again later. Please don't call multiple times in a row. This jams up the phone lines and makes it hard for anyone to get through. 

Wait Times

There may be days where the office is busy and appointments run behind.

Please keep this in mind when booking and attending appointments. 

Leaving without being seen will be counted as a No Show and a non -  negotiable  fee will be charged. 


No Excuse for Abuse

Mutual Respect is the cornerstone to any therapeutic Dr. / patient relationship. This is also important to extend this respect to office staff as well.
Verbal, emotional, physical or any other forms of Abuse / disrespect WILL NOT BE TOLERATED
Failure to adhere to this policy may result in Dismissal from the office 

ATTENTION!!!!!

Due to recent happenings in the office the following processes have implemented:

  • Patients will be responsible for any and all follow up needed, with our office,  after Visiting the ED department or any clinic.  

  • If you wish to record your visit, the patient will notify the Staff / Doctor of the intention to do so

  • Patients will be responsible for being prompt for appt times. A late show will result in a No Show Fee and the appointment will be rebooked


Appointments

Appointments are Triaged by RPN staff and are booked based on the information provided at the time of the call

It is the patients responsibility to call the office if conditions change and a sooner appointment is needed

Aggression, verbal abuse (threats, swearing, yelling, ect) will NOT be tolerated and will result in Dismissal from the practise.


We request, appreciate and thank you for your co operation in the matters above. 

DMI Professional Building

126 - 704 Mara Street

Point Edward, ON     

N7V 1X4

Office Information Highlights

Appointment Information

When you book an appointment, the responsibility to remember and attend this appointment lies solely with the patient. 

Missed Appointments

 Any appointment missed without 24hrs notice will be subject to a fee required to be paid prior to booking any other appointments or renewing any prescriptions.

Late Cancellations 

Any appointment cancelled without 24hrs notice will be subject to a fee required to be paid prior to booking any other appointments or renewing any prescriptions.


       Appointment Options

We offer a variety of appointment options: 

In person - Face to Face with the Dr. these appointments are important if new issues arise, change in current condition, Diabetic / Opioid and Well Baby / Pregnancy 

Phone Call - These are perfect for Lab results, Scans, med questions, New med review, ect. 

Virtual - These appointments are usually booked for Initial Consults, Some Follow up review, ect. 


The Office Staff will triage appointment reasons and book appropriately. 

       Important information

  1. Paperwork needs booked appointments to start the process. Bring the forms with you at this appointment. Make sure patient portion of the form is completed prior to appointment.  Paperwork will not be completed that day as there is a lot that goes into filling them out. Please allow yourself plenty of time (to meet any deadlines) when booking an appointment. Last minute requests cannot be accommodated

  2. Appointment times are for the booked patient only. Please do not bring in family members to "piggyback" the time slot. We are a busy office and appointments are booked based on concern presented in phone call. Please be respectful of the time given  and the other patients that will be affected if this happens

Find Our Office

Paid parking available. $2 / visit (this fee is not charged by the office - any concerns need to be addressed with the Building owners. Their office is located at the front entrance of the building)

Street Parking is an option, if spots are available. 

126 - 704 Mara St Point Edward On N7V 1X4

T: 519 813 9196
F: 519 491 5272